UGears Reviews
UGears Customer Reviews (9)
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UGears Customer’s Q&A
UGears FAQs
About Ugears.us Prices and Cost?
"Ugears.us" offers a wide range of 3D wooden mechanical model kits and puzzles. The site runs ongoing specials where customers can receive a free U-Fidget or Phone Holder with the purchase of $80 or more. Additionally, buying any two STEM LAB models will get you a free Curvimeter. There are also weekly specials offering up to 15% off on select items. The discount is applied automatically when qualified models are added to the cart.
The site also has a Price Match Policy. They will match the price of any authorized online re-seller of UGears in the USA, including their promotions and deals. Customers still receive great customer service, loyalty points, and expedited shipping. The price can be adjusted within 15 days from the original sale.
For wholesale orders, the minimum order is only $200, and free freight is offered with $500 or larger orders. They fulfill 99% of the time as all the models are in stock, except seasonal items.
Lastly, there's a sale section on the site where free shipping is offered on all $19+ orders. If you spend $80 or more, you get a free U-Fidget. If you buy any two STEM LAB models, you receive a free Curvimeter valued at $27.99.
Please note that prices and offers may vary and it's best to check the website for the most current information.
Ugears.us Return Policy?
The Return Policy of Ugears.us is as follows: The policy lasts 30 days. If 30 days have gone by since the purchase, unfortunately, a refund or exchange can't be offered. To be eligible for a return or exchange, the item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. Do not send the purchase back to the manufacturer. There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to error. Any item that is returned more than 30 days after delivery will not be refunded. Once the return is received and inspected, an email will be sent to notify that the returned item has been received. The approval or rejection of the refund will also be notified. If the item is not in its original condition with plastic wrap, a restocking fee may be added. The restocking fee will range, depending on the condition of the item. If approved, then the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within a certain amount of days. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
The Shipping Policy of Ugears.us is as follows: Free shipping within the US on all orders over $19 using USPS First Class Package, Priority Mail, or UPS Ground. Orders under $19 will have a $5 flat shipping rate and will be shipped using USPS First Class Package. There is one business day processing, so generally, the delivery will take between 2 and 5 days, depending on the location. Please note, First Class Mail and Priority Mail are not guaranteed delivery USPS services. The signature will be required for orders more than $50 in value. If the item is listed as backordered or pre-order, it may still be purchased. The order will be shipped complete as soon as it is available. The days listed are approximate and the customer will be notified if the delay will be longer than expected. Please note, the credit card is charged once the order is placed.
About Ugears.us Popular Products and Services?
Ugears.us is the official representative of UGEARS in the United States. The company offers a variety of self-assembly wooden models that serve as both puzzles and toys. The models are unique and have attracted a lot of attention due to their originality and simplicity.
The company offers several services to its customers. These include Free Standard Shipping on any online purchases shipped within the US. They also offer a 1-year part replacement warranty for all UGEARS models. If a part of your model gets broken, they replace the part at their expense. They also have a 30-day money back guarantee policy which allows customers to return their purchase within 30 days of the original receipt date for a full refund or an exchange. They also offer a free parts replacement for all of UGEARS models.
As for their products, they have a wide range of models available. Some of the popular ones include Platform 9 ¾™, Quidditch™ Pinball, UGears Mini Locomotive, UGears Steampunk Submarine, Ugears Mini Helicopter, Ugears Steampunk Airship, Ugears NASA Space Shuttle Discovery, Ugears Rescue Hovercraft, UGears Serenity's Dream, UGears Stegosaurus, UGears Three-wheeler UGR-S, UGears Engine Clock, UGears Triceratops, UGears Harry Potter™ Hagrid's™ Flying Motorbike, UGears Zeppelin 2.5D Mechanical Puzzle, UGears Winged Sports Coupe, UGears Steam Express 2.5D Mechanical Puzzle, UGears Manned Mars Rover, The Ghost of Kyiv Ukrainian Fighter, UGears Dozor-B Combat Vehicle, UGears Sports Car Rapid Mouse, UGears Tracked Off-Road Vehicle, UGears Tyrannosaurus Rex. These models serve as a puzzle and a toy, providing a unique experience for the users.
What payment methods does Ugears.us accept?
Ugears.us accepts several payment methods. These include major credit cards such as VISA, MasterCard, American Express, and Discover. In addition to credit cards, debit cards are also accepted, allowing a payment to be deducted directly from your bank account. Another option is Apple Pay, which offers a fast and easy way to pay online with a single touch on Mac, iPhone, and iPad. Lastly, Ugears.us also accepts payments by money order and personal/business bank checks. The processing of your order will be completed when the check or money order has cleared the bank. For security purposes, additional verification of your information may be required. If you want to pay by check or money order, you can mail them at info@ugearsmodel.us. Please ensure to include "Check/Money Order" in the subject line of your email.
What is the price range of UGears models?
UGears models are available in a wide range of prices. The cost can vary depending on the complexity and size of the model. For instance, the UGears Mini Locomotive and UGears Steampunk Submarine are priced at $21.99 each. On the other hand, the Quidditch™ Pinball and UGears Manned Mars Rover are priced at $89.99 and $84.99 respectively. In general, the price range of UGears models can be from under £20 to £90. Please note that prices may vary based on the location and availability of the models. It's recommended to check the official UGears website or authorized retailers for the most accurate and current pricing.